- As stated in our membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help.
- Membership hold requests must be submitted no less than 7 business days before your forthcoming scheduled monthly payment. Membership hold requests received later cannot be processed until after the forthcoming scheduled monthly payment. All membership payments are non-refundable. Membership hold requests are limited to one time per calendar year in 30-day increments for up to three consecutive 30-day periods (30, 60, or 90 days). If you are in a 6 or 12 month membership agreement, the duration of your membership agreement will be extended by the length of the hold period.
- Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume. If you chose to cancel your membership during the hold period, the standard 30-day notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).